Appointment Policies

Please Log in or refer to our confirmation or reminder email and text messages for your appointment location, time and date.

To change or cancel your appointment, please Log in or Contact Us.

We have a 24 hour cancellation policy.

Employer or Organisation Funded Care (EAP)

Cancellations made within 24 hours of your appointment will result in loss of the session credit used for the appointment, and the cost of your session being charged to your program's funding organisation.

Medicare of Self-Funded Sessions

Cancellations made within 24 hours may result in you being charged for the full cost of your session.