Employee or Organisation Assistance Programs (EAP)
A free, confidential counselling and wellbeing service funded by your employer or an organisation you belong to.
As a leading Employee Assistance Program (EAP) provider, PeopleSense offers confidential counselling and wellbeing services with experienced clinicians.
This free, professional and confidential service, funded by your employer or organisation, can be used to address any personal or work-related issues that are impacting your wellbeing.
Appointments can be accessed in-person at our offices nationwide or via telehealth (video or telephone). Non-urgent appointments are available during business hours and early evenings. Our clinicians are available 24/7 for emergency counselling and Critical Incident Response.
Counselling appointments are 50-minutes in duration and the number of sessions you have access to will depend on your organisation’s program. Your family members may also be eligible for access.
What can EAP be used for?
Our service provides vital and confidential support to elevate your mental health and wellbeing.
We offer clinical support for a wide range of work or personal issues including, but not limited to:
Depression and anxiety
Stress management and resilience
Family or relationship problems
Children and adolescent mental health
Work-related issues (including bullying, harassment, conflict and redundancy)
Alcohol or other substance use problems
Grief and loss
How do I know if my organisation provides this service?
PeopleSense is the EAP provider to over 600 organisations within Australia and across the globe. Every PeopleSense EAP customer has access to our website with their own unique booking portal. Each organisation has a unique registration code, which is available from your organisation's HR, People & Culture, or Wellbeing team, or by contacting us.
How do I access the service?
If you're an existing client, you're already registered! Simply login using your mobile phone number to access your profile and make a booking.
If you're a new client, you will need to use your organisation's registration code to register. This is available from your organisation's HR, People & Culture, or Wellbeing team, or by contacting us. Once you've registered using your organisation's code, you can login quickly and easily using your mobile phone number.
