Why would I use Mediation and Facilitated Discussions?

Workplace conflicts can affect your job satisfaction, team dynamics, and overall productivity. If left unresolved, tensions can escalate and become even more difficult to manage. Mediation and Facilitated Discussions provide a safe space for all parties involved to express their concerns without fear of judgment or escalation. A neutral third-party mediator helps facilitate the conversation, allowing each party to understand the other’s perspective and find a way forward.

When should I use Mediation and Facilitated Discussions?

This service is ideal if you are experiencing any of the following:

• Conflict between colleagues that is impacting work performance or team dynamics.

• Conflict with your manager or subordinates affecting your work or team interactions.

• Issues that arise during performance management processes.

• Return-to-work scenarios or challenges related to workers' compensation.

What can you expect from our Mediation and Facilitated Discussion services?

• Expertise: Our mediators are highly skilled Psychologists and Organisational Consultants, experienced in supporting individuals and teams through conflict. They follow the respected Resolution Institute Model of dispute resolution, a proven approach to managing workplace conflicts effectively.

• Neutral Facilitation: Our mediators remain neutral throughout the process. They won’t offer advice or make decisions, but instead will help facilitate open communication, clarify concerns, and explore potential solutions.